KEUCHEN PARADISE – Terms of Use

(Completely Fresh, Original & Brand-Friendly)

Please read these Terms of Use carefully before placing an order on our website or mobile application. By accessing or using our platform, you agree to comply with these Terms. If you do not agree, please discontinue using our website.

1. Introduction

The domain www.keuchenparadise.com (“Website”) is owned and operated by Keuchen Paradise, a legally registered entity in India. These Terms govern your use of our Website, products, and services.

2. Definitions

For the purpose of these Terms:

2.1 “Agreement” refers to these Terms of Use, Privacy Policy, Cancellation Policy, and any order/payment instructions.
2.2 “Privacy Policy” refers to the policy describing how we collect and handle personal data.
2.3 “You / Your” refers to the user accessing the website or placing an order.
2.4 “We / Us / Our” refers to Keuchen Paradise.
2.5 “Goods” refers to cakes, bakery items, and other products listed for sale.
2.6 “Services” refers to order processing, customer assistance, delivery, and related offerings.
2.7 “Delivery Partners” refers to third-party logistics providers working with us.
2.8 “Website” refers to www.keuchenparadise.com and related applications.

3. Ordering

3.1 When placing an order, you must provide accurate personal and payment information.
3.2 All products sold are intended for personal use only and not for resale.
3.3 You are responsible for ensuring the product is suitable for the recipient (e.g., age-appropriate ingredients).
3.4 You must keep your login details secured and not share them with anyone.
3.5 We take measures to safeguard your data, but you agree we are not liable for any unauthorized access caused by external breach beyond our control.
3.6 Orders are subject to product availability and delivery feasibility.
3.7 After placing an order, you will receive an automated confirmation. This does NOT guarantee acceptance.
3.8 Once availability is verified, a confirmation email or SMS will be sent.
3.9 If a product or delivery slot is unavailable, we will notify you through email/SMS/phone.

4. Prices & Payment

4.1 You must ensure the payment details provided are correct and authorized.
4.2 Prices displayed on the Website may change depending on availability or updates.
4.3 Delivery charges may vary based on location and order type.
4.4 Full payment must be made online using UPI, Net Banking, Wallets, Credit/Debit Cards, etc.
4.5 We do not store card/banking details; payments are processed via secure third-party gateways.
4.6 Keuchen Paradise will never ask for sensitive bank details (OTP, CVV, PIN, etc.). Do not share such information with anyone claiming to be us.

5. Delivery

5.1 Delivery time slots are estimates and may vary due to operational or external conditions.
5.2 If delivered by our delivery partners, they hold responsibility for timely delivery.
5.3 We aim for timely delivery but are not liable for delays caused by unforeseen situations.
5.4 Deliveries may be via courier or partner logistics; we are not liable for losses from delayed shipments.
5.5 Delivery charges are non-refundable in case of delays.
5.6 Risk of the product passes to you once delivered.
5.7 If delivery fails due to incorrect address, non-availability, unreachable phone, premises restrictions, or recipient refusal—
the order will be considered completed, with no re-delivery or refund.
5.8 Some locations may not be serviceable. We will inform you and process a refund or alternate arrangement if needed.
5.9 Deliveries may be suspended on national holidays.
5.10 In events like storms, floods, lockdowns, strikes, curfews, or heavy traffic restrictions, delivery may be rescheduled.

6. Cancellation

Please refer to the Cancellation & Refund Policy on our website.

7. Third-Party Links

Our Website may contain links to external sites for your convenience. We are not responsible for the content, services, or products provided by those websites.

8. Complaints

We take all concerns seriously. Complaints must be reported within 24 hours of delivery at:
care@affetobox.com
Please note that product images on the website are indicative; actual items may vary based on availability and artisan design.

9. Limitation of Liability

9.1 While we strive for accuracy, occasional errors may occur.
9.2 By using our Website, you release us from liability arising from the use of third-party information or services.
9.3 Our liability is limited to the amount paid for the specific order.
9.4 We are not liable for data loss, delays, viruses, or system failures transmitted through the Website.
9.5 We are not responsible for delays or failures caused by events beyond our control.
9.6 Products are for personal consumption; we are not liable for business or resale losses.
9.7 We take strong steps to prevent fraud but cannot be held accountable for breaches on external servers.
9.8 All offers are at the discretion of Keuchen Paradise and may be withdrawn anytime.

10. General Conditions

10.1 Prices are in INR; conversions depend on payment gateway partners.
10.2 We may subcontract certain services without prior notice.
10.3 We reserve the right to modify these Terms without notice.
10.4 Orders must be prepaid unless otherwise specified.
10.5 You must not misuse our website or engage in scraping, hacking, or harvesting user data.
10.6 These Terms, combined with our Privacy & Cancellation Policies, form the complete Agreement.
10.7 If any provision is invalid, others remain enforceable.
10.8 Jurisdiction of all disputes will be courts in India.
10.9 English shall be the governing language for all communication.
10.10 By sharing your contact information, you consent to receiving transactional and promotional messages.
10.11 Once order is confirmed via call/SMS, it cannot be modified or cancelled.
10.12 Any fraudulent order attempt will be reported to law enforcement authorities.